Terms of service

3. Terms of Service

Effective Date: October 20, 2026

Welcome to Origin Gems Supply. These Terms of Service govern your access to and use of https://www.origingemssupply.website/ and your purchase of products offered through the store.

Our goal is to provide a dependable shopping experience for practical stationery essentials. Whether you are organizing a study area, preparing office supplies, or purchasing small tools for everyday tasks, we want you to understand how our store operates, what you can expect from an order, and what responsibilities apply when you use our services.

By accessing the website or placing an order, you agree to these Terms of Service to the extent permitted by applicable law. Please read them carefully before using the store.

3.1 Business Information

The website is operated by:

TRADECO VINTAGE LLC, doing business as Origin Gems Supply 2350 N University Dr, Pembroke Pines, FL 33024, United States Email: hoa@origingemssupply.website

In these Terms, “Origin Gems Supply,” “we,” “us,” and “our” refer to the business operating this storefront. “Customer,” “you,” and “your” refer to any person who visits, browses, or purchases from the website.

3.2 Eligibility and Acceptable Use

You agree to use the website only for lawful purposes and in a manner consistent with these Terms.

You must not:

• Use the website to engage in fraud or other unlawful activity.

• Attempt to interfere with the site's security, availability, or normal operation.

• Introduce malicious software, harmful code, or unauthorized automated activity.

• Submit false, misleading, or unauthorized payment or delivery information.

• Attempt to access restricted systems, customer records, or administrative functions without permission.

• Use our website content in a way that infringes intellectual-property rights or violates applicable law.

If you use the website on behalf of a business or another person, you represent that you have the authority to act on their behalf where such authority is required.

3.3 Product Information and Descriptions

Origin Gems Supply offers stationery products such as sticky notes, erasers, rulers, and related everyday desk supplies.

We make reasonable efforts to describe products accurately, including their intended uses, available options, dimensions, materials, quantities, and other relevant characteristics where that information is provided.

However, product images may appear differently depending on your monitor, screen brightness, device settings, and viewing environment. Minor differences in color representation, packaging, or nonessential presentation may occur.

Product descriptions are intended to help customers make informed decisions. If a particular measurement, color, quantity, or material is important to your purchase, review the available product details carefully before ordering.

Nothing in this section permits us to misrepresent a product or avoid a remedy required by applicable consumer law.

3.4 Prices, Taxes, and Payment

Prices are displayed in the currency indicated at checkout. Unless expressly stated otherwise, prices do not include any applicable taxes or separately disclosed charges.

We may update product prices, promotions, and availability from time to time. A price change generally does not alter the agreed price of an already accepted order, except where a correction is legally permitted and appropriately communicated.

By submitting payment information, you represent that you are authorized to use the selected payment method. Payments may be processed by third-party payment providers under their own terms and security procedures.

We reserve the right to review transactions that appear fraudulent, unauthorized, duplicated, or affected by a genuine pricing or technical error. Where an order cannot reasonably be fulfilled, we may cancel it and issue an appropriate refund, subject to applicable law.

We will not knowingly use a pricing error as a basis to retain payment for an order that we do not fulfill.

3.5 Order Placement and Acceptance

Submitting an order constitutes an offer to purchase the selected products under the terms displayed at checkout.

An order confirmation email acknowledges that the order information has been received. It does not necessarily mean that the order has been finally accepted or shipped.

We may decline or cancel an order for legitimate reasons, including unavailable inventory, an incorrect price, suspected fraud, a payment authorization failure, a material shipping restriction, or an error in the order details.

If payment has already been collected for an order that we cancel and do not fulfill, we will arrange an appropriate refund. We may contact you to clarify an address, verify an order detail, or resolve a fulfillment issue.

3.6 Shipping and Delivery

Our shipping charges are structured as follows:

• Orders totaling $10.00 or more qualify for free standard shipping.

• Orders totaling less than $10.00 incur a $5.99 shipping fee.

The applicable shipping fee will be displayed during checkout. Taxes, discounts, and promotional adjustments will be calculated according to the store's checkout configuration and applicable law.

Estimated delivery periods are provided for planning purposes and are not guaranteed unless expressly stated otherwise. Delivery may be affected by carrier operations, weather, peak-season volume, incorrect addresses, or other circumstances outside our reasonable control.

We will make reasonable efforts to fulfill orders properly and address shipment problems. Nothing in these Terms transfers responsibility for a delivery failure in a manner prohibited by law.

Additional details are provided in our Shipping Policy.

3.7 Returns, Refunds, and Exchanges

Returns, refunds, replacements, and exchanges are governed by our Return and Refund Policy, which forms part of these Terms.

Customers should contact us before sending merchandise back so that we can provide appropriate instructions. Eligibility may depend on the reason for the return, the condition of the merchandise, the timing of the request, and applicable legal requirements.

If an item arrives defective, damaged, or materially different from its description, we will review the issue and provide any remedy required by applicable law. Our voluntary return conditions do not eliminate statutory consumer rights.

3.8 Promotions and Discounts

We may occasionally offer promotional prices, discounts, or special shipping arrangements. Each promotion may have specific conditions, such as a validity period, qualifying products, minimum order value, or limits on combining offers.

Promotions cannot be redeemed for cash unless expressly stated or required by law. We reserve the right to correct promotional errors, investigate suspected misuse, and discontinue future promotions, subject to any obligations already incurred and applicable law.

3.9 Intellectual Property

The website's original text, branding, graphics, layouts, logos, product descriptions, and other content may be owned by or licensed to Origin Gems Supply or its respective rights holders.

You may browse the website and use its content for personal, noncommercial shopping purposes. You may not reproduce, distribute, modify, republish, sell, or commercially exploit protected website materials without appropriate authorization.

Third-party names, marks, and product references remain the property of their respective owners. Their appearance on the website does not necessarily imply sponsorship, partnership, or endorsement.

3.10 Third-Party Services

Our store may rely on third parties for ecommerce hosting, payment processing, analytics, fraud prevention, shipping, or other services.

Those providers may impose their own terms and privacy practices for the services they supply. We are not responsible for independent third-party websites or services beyond our control, although this provision does not exclude responsibility that applicable law places on us.

3.11 Website Availability and Errors

We aim to keep our website accessible and functional, but uninterrupted service cannot be guaranteed. Temporary downtime may occur because of maintenance, updates, hosting issues, security measures, or technical failures.

We may correct typographical errors, inaccurate product details, display problems, or other website mistakes. If a material error affects an order, we will take reasonable steps to address it and communicate with affected customers where appropriate.

3.12 Disclaimers

To the extent permitted by applicable law, the website and its general informational content are provided on an “as available” basis.

We do not guarantee that every page will always be available, that every technical feature will operate without interruption, or that all displayed information will be free from minor errors.

Any disclaimer in these Terms applies only to the extent legally permitted. It does not exclude express promises made to a customer, applicable product warranties, or consumer protections that cannot lawfully be waived.

3.13 Limitation of Liability

To the extent permitted by applicable law, Origin Gems Supply will not be liable for indirect, incidental, special, or consequential losses arising from website use or a transaction where such exclusions are legally enforceable.

Nothing in this section excludes or limits liability for fraud, intentional misconduct, liabilities that cannot legally be limited, or rights and remedies that consumers retain under applicable law.

Where liability may lawfully be limited, the extent of any limitation will be determined in light of the circumstances, the nature of the claim, and the governing law.

3.14 Indemnification

To the extent permitted by law, you agree not to use the website unlawfully or in a manner that infringes the rights of others. You may be responsible for losses and reasonable expenses arising from your unlawful misuse of the website or material breach of these Terms, to the extent those losses are legally recoverable.

This provision does not require you to indemnify us for our own unlawful conduct or waive any nonwaivable consumer rights.

3.15 Governing Law and Disputes

These Terms are governed by the laws of the State of Florida and applicable federal law, without applying conflict-of-law principles to the extent they would require another jurisdiction's law to govern.

Any dispute will be addressed through good-faith communication where reasonably possible. If a dispute cannot be resolved informally, it may be brought before a court with appropriate jurisdiction, subject to applicable law and any mandatory consumer-protection rules.

Nothing in this section prevents a consumer from exercising a right that cannot lawfully be waived or restricts access to a forum where such restriction would be invalid.

3.16 Changes to These Terms

We may revise these Terms when our business operations, products, website features, or legal requirements change.

The updated version will be published on the website with a revised effective date. Changes will apply prospectively unless applicable law or a valid agreement permits otherwise. Material changes will be communicated where required.

3.17 Severability and Entire Agreement

If a provision of these Terms is found unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

These Terms, together with the applicable store policies and the terms disclosed during checkout, describe the general agreement governing your use of the website and purchases from the store. Where documents conflict, applicable law controls, and specific transaction terms will be interpreted consistently with the consumer rights that apply.

3.18 Contact Information

Questions about orders, product details, website access, or these Terms may be sent to:

Origin Gems Supply TRADECO VINTAGE LLC 2350 N University Dr, Pembroke Pines, FL 33024, United States Email: hoa@origingemssupply.website